> For the complete documentation index, see [llms.txt](https://docs.senpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.senpiper.com/workflow-builder/how-to-create-workflows/define-workflow-actions/configuring-communication-settings.md).

# Configuring communication settings

Communication settings are the notification settings with respect to emails, SMS and alerts that are configured for a step when a button on the form is clicked.

To configure communication,

1\.    In the node, click <img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Mc6E3BSGr4i8kVdH38k%2F-MhJOYdBDQ6mCMPbk7CI%2F-MhJPEasfHfosbBa7GY0%2FConfigure%20communication%20icon.png?alt=media&amp;token=405b793c-ad9f-46e3-b6f8-05ca11538f6c" alt="" data-size="original"> .

<figure><img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mc6E3BSGr4i8kVdH38k%2Fuploads%2FymKJzDLTEjm4ierpNZdm%2FConfigure%20comm.png?alt=media&amp;token=d6a7c57e-55a8-48c7-97a2-de28a68ea75c" alt=""><figcaption><p><em>Configure Communication</em></p></figcaption></figure>

The **Define actions** window is displayed at the right. You can configure the required notification settings in this window.

<figure><img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mc6E3BSGr4i8kVdH38k%2Fuploads%2FpG4mBAlvdUosxVOqpB05%2Fimage.png?alt=media&amp;token=b8d28c43-aef7-484a-9f15-7e35b4f1d317" alt=""><figcaption><p><em>Define communication actions</em></p></figcaption></figure>

2\.    Under **Define auxiliary action**, select the type of notification (email, SMS or alert) you want to send when the button is clicked and then click **Configure**.

3\.    Let’s say we selected **Send an email**. The **Configure email** window is displayed as given below.

<figure><img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mc6E3BSGr4i8kVdH38k%2Fuploads%2FV5CtUpJpe5dksRndykXt%2Fimage.png?alt=media&amp;token=a85446f8-d801-436e-82cf-7801c7682dfc" alt=""><figcaption><p><em>Configure Email - Subject &#x26; Body</em></p></figcaption></figure>

4\.    Enter the **Subject** and **Email Body** for the email.

5\.    Under **Select Receivers**, select the recipients to whom you wish to send the notification on clicking the button.

<figure><img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mc6E3BSGr4i8kVdH38k%2Fuploads%2FdsjGXZXHUaoxlHBibBOQ%2Fimage.png?alt=media&amp;token=dc4814e6-8149-469a-be19-736d0135e973" alt=""><figcaption><p><em>Select Receivers for Email Communication</em></p></figcaption></figure>

| **Field**                                                                | **Description**                                                                                                                                                                        |
| ------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Users who are present in company defined roles                           | <p>Select this if you want the emails to be sent to specific roles<br> You will be prompted to select the roles.</p>                                                                   |
| Email IDs from a particular field in the form                            | <p>Select this if you want the emails to be sent to email IDs picked from a field in the form<br>You will be prompted to select the field from which the email ID is to be picked.</p> |
| Users who will be assigned this workflow after the submit of this button | Select this if you want to send an email to the assignee of the next step                                                                                                              |
| Initiator of this workflow                                               | Select this if you want to send an email to the initiator of the workflow                                                                                                              |
| User who has initiated this step                                         | Select this if you want to send an email to the user who has initiated the current step of the workflow                                                                                |
| Total participants of the workflow                                       | Select this if you want to send an email to all the roles and users involved in the workflow                                                                                           |
| Custom email id list                                                     | <p>Select this if you want to send an email to specific email IDs</p><p>You will be prompted to enter the email IDs on which the email is to be sent.</p>                              |

{% hint style="info" %}
**Note**: We can configure communication settings in a similar manner for **SMS** and application **alerts**.
{% endhint %}

Let's add an email notification in the reimbursement workflow that we had started to design. Refer [**Defining Workflows**](/workflow-builder/how-to-create-workflows.md). Let's say we want to send an email notification to the initiator when the status is updated to **Request Raised**. This can be accomplished using the following settings:

<figure><img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mc6E3BSGr4i8kVdH38k%2Fuploads%2FWwpZ85TDgufvafvC6Opw%2FConfigure%20email.png?alt=media&amp;token=9558b3b6-07dc-4bac-b69c-332e85e6985f" alt=""><figcaption></figcaption></figure>

On clicking **Configure**, we will configure the settings for the email as given below. We will provide a subject and body to the email, and pick the email ID of the initiator from the **Email** field in the **Claim Reimbursement** form.  *<\<add a public link>>*

{% hint style="info" %}
​​Can you set up SMS and notification alerts for the same condition in a similar manner?
{% endhint %}

6\.    To save the settings, at the bottom right, click **Apply**.

<figure><img src="https://4216568905-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mc6E3BSGr4i8kVdH38k%2Fuploads%2FH3AiqlSXZuh3e7DNw3EK%2FConfigure%20communication%20full%20gif.gif?alt=media&amp;token=edbfdcb1-485d-4e51-ab33-812c908768c2" alt=""><figcaption><p><em>Configure an Email Communication for a workflow step</em></p></figcaption></figure>
