Group chats

The chat view is a messenger that lets the group members communicate with each other. It displays the form submissions as cards where users can provide their comments accordingly. It offers additional features like conducting polls and broadcasting messages.

Using the Group chat feature

1. To access the table view for form details, in the tab bar of the Group Details screen, click .

Navigate to chat view

Send a chat message

The Chat View is displayed.

Chat View

Broadcast a message

To broadcast multiple members of the group, at the bottom left of the chat view, click .

Broadcast Message & Attach Media files

You can type in your message and click . To attach media (images, videos, audios and documents), click .

Starting a poll

To start a poll,

1. On the bottom left of the chat view screen, click Poll.

The Create Poll screen is displayed.

Create Poll

2. Enter/Select the required details for the poll and click Create.

Field
Description

Ask your question

Enter your question for the poll

Options

Enter options for the poll question

You must enter at least 2 options. To add multiple options, below the options field, click Add Another.

Anonymous poll

Turn on this toggle switch if you want to hide the identity of voters

Send as a broadcast

Turn on this toggle switch if you want to allow all the group members in addition to admin and super admin to vote for this poll

Allow multiple answers

Turn on this toggle switch if you want to allow the user to select multiple options

Allow update of answers

Turn on this toggle switch if you want to allow the user to change their vote after it has been casted

Show results immediately

Turn on this toggle switch if you want to show the results to the user immediately after they have voted

The poll is displayed in the chat view, and the group members can vote accordingly.

Poll

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