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# Step 4 : Set up the communication

**Step 4 : Communication upon actions between users**

When certain actions take place, it is important that they are **communicated to the stakeholder**, something like the **employee** getting the notification of his reimbursement getting **approved**.

1. There are 2 ways to setup a communication layer, from the **workflow builder** and the **Alarm builder**.

* In this case we’ll use the **workflow builder**.

 2\. Open the workflow for the **reimbursement process** and click **edit**.

Now in the path 1 where we assigned the process to the department head, click the blue icon for ‘**configure alerts**’.

* This is how it would look like, now go on and select **send an alert** and click **configure on the right**.

![](/files/xXci48WBEmDDMkxXF9Po)

* Our purpose here is to **notify the department head** that a **reimbursement application** has been submitted and assigned to them.

![](/files/F11yn6oNbaWi5v6p6nxK)

* In this step we’ll create the **title** and the **body** for the **alert** and assign it to the **department head**.

![](/files/X85K6LEVKlgwCaPAGrGq)

* Lastly click **apply** to finish setting up this **alert**.
* In a similar manner you can add this to the **other path** where the **manager** gets a notification whenever they’re **assigned a reimbursement case**.

 3\. We will wrap this up by **communicating to the employee** the **status** of their **reimbursement application**.

* In all the workflows that end with either **approve** or **reject** we’ll **communicate accordingly** with the **employee**.

![](/files/kQnLT5uiZ5bY9ImG2mOI)

 4\. Here we will select the **initiator** of the workflow as we need to communicate the **output of the application**.

![](/files/E0dsqUEx23OFyHv6ad1s)

Once you’ve configured an alert for all the **possible outputs**, **Step 4 is complete**.