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# Roles and Users for the Reimbursement Use Case

See the [*<mark style="color:purple;">**Overview**</mark>*](/workflow-builder/introduction/overview.md) for the **Reimbursement** use case.&#x20;

As described in the **Reimbursement** workflow, we need to create 4 roles for the different levels of approval.

| Step no. | Role            | Description      |
| -------- | --------------- | ---------------- |
| 2        | Manager         | Level 1 approver |
| 3        | Department Head | Level 2 approver |
| 4        | Finance Team    | Level 3 approver |
| 5        | Finance Head    | Level 4 approver |

We will learn to create how to [<mark style="color:purple;">**create these roles**</mark>](/user-management/managing-user-roles/creating-roles.md) in the subsequent sections.

These roles need to be assigned to users. So, we will also learn to [<mark style="color:purple;">**create these users**</mark>](/user-management/managing-users/user-lists/how-to-create-users.md) and [<mark style="color:purple;">**assign roles to them**</mark>](/user-management/managing-user-roles/assigning-custom-roles-to-users.md).&#x20;

For instance, we will create a user named **John Smith** and assign them the role of **Department Head**. For more details, see [<mark style="color:purple;">**Assigning custom roles to users**</mark>](/user-management/managing-user-roles/assigning-custom-roles-to-users.md)<mark style="color:purple;">.</mark>