Senpiper
  • Introduction to Senpiper One Resource
  • Getting started
    • Overview
    • Log in to the platform
    • Web workspace
    • Mobile Applications
    • White-labeled Apps and custom domains
  • Groups/Applications
    • Groups Overview
    • How to create groups?
    • Open vs Closed groups
    • Managing group members
      • Types of group members
      • Manual Group member management
        • Adding users individually
        • Adding users in bulk
        • Removing users
      • Automated user management
        • How to define criteria for adding users?
        • How to auto-remove users?
        • User Removal Alerts and Task Delegation
    • Group Details on web
      • Form Table View
      • Kanban View
      • Group chats
      • Pending task (assigned to you)
        • How to access the tasks assigned to you?
        • How to take actions on the tasks assigned to you?
        • How to toggle between different views?
    • Group Details on Mobile Apps
      • Managing Group Views
      • Group Chat Features
      • Form Submissions
        • Form card settings
      • Media Directory
        • How to create Media folder ?
        • How to upload media ?
        • How to delete Media ?
      • Pending Tasks
      • Group Settings
  • Media folders
    • Overview
    • How to access the Media Folders?
    • How to create media folders?
    • How to upload media files in folders?
    • How to delete media folders and files?
  • Scheduler
    • Overview
  • HOW TO CREATE APPLICATIONS
    • Overview
    • Tools to create an application
  • USER MANAGEMENT
    • Introduction
    • Managing users
      • User lists
        • How to create user lists?
        • How to create users?
        • How to add custom user list parameters?
      • How to add users to a user list?
        • Adding multiple users to a user list
      • More actions
        • Viewing users
        • Searching users
        • Downloading user lists
        • Delegating tasks
        • Viewing the change log of a user profile
        • Editing users
        • Deleting users
        • Blocking users
        • Unblocking users
        • Unlocking user
        • Granting permissions to users
    • Managing custom roles
      • Creating roles
      • Assigning custom roles to users
      • Removing custom roles from users
      • Granting permissions to roles
    • Roles and Users for the Reimbursement Use Case
  • FORM BUILDER
    • Introduction
    • How to create forms?
      • Basic details
      • Adding fields and saving a form
        • Types of fields
        • Default field settings
        • Individual field settings
        • Creating master records
        • Language settings for fields
      • Additional form settings
        • Conditions
          • Manage field settings
          • Copy field values
          • Conditional values of fields
            • Master Mapping
          • Validate field values
          • Calculate field values
          • Validate location
          • Face Matching
          • Append values to a field
        • Submit button settings
        • Configure pre loader
        • Configure post loader
        • Set form card layout
        • Set form table properties
    • Advanced concepts
      • Parent-child form settings
      • Using report data in forms
    • Editing forms
    • Deleting forms
    • More form options
  • WORKFLOW BUILDER
    • Introduction
      • Overview
      • Navigating workflow builder
      • How to add a new workflow?
      • How to view draft workflows?
    • Defining workflows
      • Define conditions for a workflow step
      • Define Workflow Actions
        • Configuring communication settings
        • Configuring a conditional assignee
        • Selecting an assignment strategy
      • Define workflow Step
        • Updating the status for a step of the workflow
        • Configuring button settings for a step of the workflow
          • Basic details
          • Form edit settings
          • Assignment settings
          • Comment log settings
          • Auto trigger settings
          • Time settings
      • Ending workflow
    • Editing workflows
    • Deleting workflows
    • Designing the reimbursement workflow (Path 1)
    • Designing the reimbursement workflow (Path 2)
  • ALARM BUILDER
    • Introduction
    • Alerts for form submission
      • Add New Alarm
        • Configuring the basic details
        • Defining the communication type
          • Send an Email
          • Send an SMS
          • Send an App Notification
        • Setting up the schedule for alerts
      • Viewing alarm event details
      • Editing an existing alarm
      • Deleting an existing alarm
    • Alarms for Custom Data Exports
      • Add a new alarm
        • Configuring Basic Details
        • Configure Content
        • Define Schedule
      • View Alarm event details
      • Clone a Alarm
  • General System Settings
    • Introduction
    • Authentication settings
      • Login option Preferences
      • Password settings
      • Custom URLs
    • Organization Branding
    • Custom Settings
    • Enable Sign-Up
      • Build a Sign-up form
      • Settings for Sign-up form
      • Customize Sign-up form
  • DIGITIZE A SAMPLE PROCESS
    • Overview of the process
    • Step 1: Register a company
    • Step 2: Create a group/Application
    • Step 3 : Design forms
    • Step 3: Create Process flow
    • Step 4 : Set up the communication
    • Testing the platform
  • Process migration
    • Introduction
  • Different types
  • Steps for migrating any process
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On this page
  • OTP Validation in a Form
  • Purpose
  • Application
  • Process Flow
  • Configurable Parameters
  • Example from UI (Based on Screenshots)
  • Security Considerations

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  1. FORM BUILDER

Advanced concepts

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Last updated 3 months ago

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OTP Validation in a Form

Purpose

The OTP (One-Time Password) validation feature is designed to verify a user's identity while filling out a form. This helps enhance security and prevent unauthorized access.

Application

OTP validation is applied to:

  • The Phone Number field

  • The Email field

Process Flow

  1. The user enters a phone number or email.

  2. The user clicks "Get OTP".

  3. An OTP is sent to the provided phone number or email.

  4. The user enters the OTP in the verification field.

  5. The system validates the OTP.

    • If correct, the user's phone number/email is verified.

    • If incorrect, the user can reattempt verification.

  6. Once verified, the user can proceed to submit the form.

Configurable Parameters

  1. Failed OTP Attempts Lockout:

    • If a user enters an incorrect OTP 5 times, they are temporarily blocked from requesting another OTP.

    • Lockout duration is configurable based on system policies.

  2. Re-verification for Previously Verified Users:

    • A user who has successfully validated once should not be asked for OTP verification again while filling out the form.

    • The duration before re-verification is required is configurable.

  3. Revalidation After OTP Verification (But Before Submission):

    • If a user verifies their phone/email but does not submit the form, they must be asked for another OTP after a set time.

    • Example: If a user verifies their identity but does not submit the form within 60 seconds, they must revalidate before form submission.

    • This time interval is configurable.

Example from UI (Based on Screenshots)

  • Phone Number Input with OTP Trigger:

    • A user enters a phone number (e.g., +91 9999999999) and clicks "Get OTP".

  • OTP Confirmation Screen:

    • The system prompts the user to enter a 4-digit OTP sent to their number.

    • A resend timer prevents immediate retriggering of the OTP.

  • Form Submission Process:

    • If the user validates the OTP but does not submit the form within the defined time, re-verification is required.

Security Considerations

  • Rate Limiting: Restricts excessive OTP requests to prevent abuse.

  • Configurable Expiry Time: OTP validity and expiration duration can be adjusted per security policies.

The user enters the phone number and clicks on GET OTP
OTP is sent to the given phone number and the user can enter the OTP for verification